An Analysis of Satisfaction and Problems Faced by Sukanya Samriddhi Account Holders at Post Offices in Pollachi Taluk
…in accessing SSA services through post offices, which may affect their overall satisfaction. This study investigates the relationship between customer satisfaction and the problems faced by SSA account holders in Pollachi Taluk. Using data from 290…
A Study on the Impact of Awareness and Service Issues on Satisfaction With Sukanya Samriddhi Accounts in the Postal Department of Pollachi Taluk
This study investigates the influence of awareness and service-related issues on customer satisfaction among account holders of Sukanya Samriddhi Accounts (SSA) in the Postal Department of Pollachi Taluk. SSA, a government-initiated savings scheme for the…
Application of E-commerce and A.I. in the Growth and Development of Indian Industrial Economy
…practices for achieving the uniform quality products and services for gaining the customer satisfaction and for achieving the sustainable growth and development in industrial and marketing fields. Traditional, conventional business and trade practices is…
Enhancing E-Commerce Performance, Operational Efficiency and Customer Experience through AI and ML
Shiddharthy, R.; Rajagopalan, S.
…by streamlining supply chains, enhancing inventory management, and providing better customer experiences through personalized recommendations. Using real-time data and predictive algorithms, businesses can efficiently manage stock levels and forecast…
Customers’ Attitude Towards AI Enabled Virtual Assistants Used in E-Commerce Portals
Rajagopalan, S.; Shiddharthy, R.
…seamless and efficient shopping experiences. The present study aimed to explore the customers’ attitude towards AI enabled virtual assistants used in e-commerce portals. A sample consisting of 110 respondents was drawn from the population in Coimbatore…
Customers’ Experience Towards Cash Versus Cashless Transactions in Retail Outlets of Pollachi Taluk
Rajagopalan, S.; Bhoomathi, A.
…intersect with rapidly evolving digital payment systems. This study explores customers' experiences and preferences toward cash versus cashless transaction methods in local retail outlets. Utilizing a primary dataset of 120 respondents, the research…
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